• Free Expedited Shipping Orders Over $100
  • Get $10 Off Over $69 Code:S10
  • Get $15 Off Over $109 Code:S15
  • Get $30 Off Over $199 Code:S30

To Email Us

Email Address: customerservice@maykool.com

Note: please provide the most relevant and clear title and content in the email.

All Emails with missing or incorrect information may seriously delay responses.

In your Email, please include your order information, i.e., order number or item number.

To RETURN your order, please contact us to get Return Authorization. We are not able to accept blind returns. You must contact our Customer Service department before mailing your returns.

Our trained customer service representatives will reply to your requests within 48 business hours.

Please don't forget to check your spam folder, our reply or order email may be there.

To Call Us

Call Us Mon-Fri:EST 21:00 PM - 11:30 AM
PHONE: +86-25-8776-5155 (Maykool Customer Service Team)
If no one answers the call due to jet lag or busy, please contact us by e-mail.

Address: BLDG 10, #6 JiangJun Ave, 210000 Nanjing China