Shipment

We ship to all countries.

Country SAVER Method EXPEDITED Method EXPRESS Method
United States 10-25 Business days 4-15 Business Days 3-5 Business Days
United Kingdom 7-20 Business days 4-15 Business Days 3-5 Business Days
Australia 7-20 Business days 4-15 Business Days 3-5 Business Days
Other Countries N/A 4-15 Business Days 3-7 Business Days

1.Shipping Costs and Methods

Shipping time: Before we can ship your order, Maykool has to verify order info, prepare your products, do strict quality-control tests and carefully package the items. The processing time it takes to prepare your items for shipping is separate from the shipping time. Thank you for understanding!

Free Shipping Over (exclude shoes, bags and sale items), NO COUPON NEED, it can't be combined with coupon code, we only charge shipping fee of  product which belongs to sale items, shoes and bags category.

2.APO/FPO/DPO Shipping

We apologize that P.O. Boxes and military addresses (APO, FPO) can be delivered by USPS, but the express shipping method will be slower than other shipping address. For the US territories, please leave a comment when you placing the order. For example, if you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section.Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.

2.Shipping Time

The shipping time is an estimated time. Why is it an estimated time?
Because there are many reasons which can't be controlled, now we list two main reasons which may happen:
1. It is delayed by the weather.
2. It is delayed by the Customs and waiting to clear the Customs.

The shipping time doesn't start from the date which you placed order , because there is a processing time to every order.

3.Processing Time

What will it affect the processing time?
1. Different product: shoes processing time will be longer than clothing, because it will spend more time to produce.
2. Pre-sale product: it is pre-sale, will be in stock later, so it will spend some time to wait it.
3. Order Info: Billing address or shipping address can't be matched by our system, our audit department may send a verify email to you, only get your reply, your order will be processed.
4. Holiday: Express company's holiday, our country's holiday.

4. Customs Duty

Do you charge customs duty on any countries?
The buyer could be required by law to pay customs duty for orders shipped to you. The appropriate charges could be required when the customer receives the parcel. Although Maykool.com is always trying to minimize the amount of customs duty, it still highly depends on receiver's government customs policy.

Delivery

Normally your tracking number and the express company website link will be given in about 3-5 working days by email after we confirmed your order info.

Attention: If you choose the free shipping option, your parcel would be directly delivered to your local post office. We will inform you immediately once it arrived. Please take your tracking number and your personal ID to collect your items.